TERMS AND CONDITIONS
Almost nobody reads terms and conditions because they are usually too complicated. We think that’s not good. That’s why we translated ours into plain and understandable language. You can read the full version in peace before bedtime, but for a quick overview, just take a minute to go through the following lines.
Introduction
On one side, it’s you – the buyer. On the other side, it’s us and our e-shop. We sell, you buy.
We communicate in Czech (by email or phone) and we are bound by all laws of the Civil Code.
Conclusion of the Purchase Agreement
What we display on our website we always intend to sell, but we are not obliged to sell the goods.
Prices shown on the website include VAT and are valid. The same applies to shipping and handling.
Once you click the “order” button, we will send you a confirmation email, and from that moment this agreement is binding between us.
Prices and Payment
You can pay in advance by bank transfer, cash on delivery, or in cash/by card when picking up in person.
We are VAT payers.
Returning Goods – Withdrawal from the Contract
If the goods do not meet your expectations, you may withdraw from the contract within 14 days of receiving them. Please use the sample form for this.
We will refund your money within 14 days in the same way you paid us.
Sometimes we send gifts. If you withdraw from the contract within the above-mentioned 14 days, you must return the gift as well.
Before you take delivery of the goods, you can withdraw from the contract at any time.
Delivery of Goods
Before accepting the goods, carefully check the packaging. If it is damaged, you do not have to accept the goods.
Rights from defective performance:
- We are responsible for ensuring that the goods are free from defects upon delivery.
- If a defect appears within six months of receipt, it is considered to have existed at the time of receipt.
- To make a claim, write to: jsem@freeskier.cz
You provide us with truthful information about yourself, and in return we guarantee that we will not misuse it in any way.
By visiting our website, cookies will be stored on your computer.
Finally
Our mutual relations are governed by Czech law.
Any changes to the agreement require written form.
Form for returning goods – withdrawal from the contract
That’s it :-)
We want fair trade and will do everything for it.
And here you can find the full version of the terms and conditions.
